All Seasons River Inn Policies
Reservations Made on Other Sites
If booked on a third-party site (Booking, Expedia, Airbnb, etc.), please refer to the cancellation policy agreed to.
Important Cancellation Information:
Consider Travel Insurance:
We strongly recommend travel insurance, as the we are unable to cover cancellations that fall within our cancellation policies.
24-Hour Grace Period:
Cancel within 24 hours of booking (if more than 72 hours before arrival) for a full refund. After this period, the applicable cancellation policy applies.
Life happens — we get it.
If you need to cancel your stay, here’s how it works:
- 7+ days before your arrival: You’ll receive a full refund.
- Less than 7 days before arrival: We’ll refund 50% of your total booking to help cover the short notice.
As a small inn, cancellations can be tough to rebook last-minute, but we truly appreciate your understanding and support!
Wildfire Smoke and Air Quality Policy:
Our Setting
Wildfire season is a natural part of life in the Cascade Mountains. From late summer into early fall, smoke and haze can occasionally affect air quality in Leavenworth.
No Refunds or Cancellations for Smoke
Because wildfire smoke is a common and recurring event in our region—and something we cannot control—we
do not offer refunds, date changes, or credits for stays affected by smoke, air-quality advisories, or similar conditions. We encourage all guests to plan accordingly when booking during peak wildfire months.
Stay Informed During Your Visit
Check local air-quality conditions in real time to help plan your activities:
- AirNow – Official U.S. Air Quality Index with regional forecasts
- PurpleAir Map – Community sensor network with hyper-local AQI readings
- Washington Smoke Blog – Statewide smoke and fire updates
Travel Insurance Recommended
For added flexibility and peace of mind, consider travel insurance that covers trip interruptions or cancellations due to environmental factors.
Check-in and Check out
We kindly ask you to plan your check-in for 4 pm to ensure our team has plenty of time to prepare your room just right. While we strive to accommodate early check-in requests, please understand it might not always be possible.
Checkout is at 11am.
Parking at the Inn
There is 1 available parking space per room at the Inn. Please park respectfully so every guest has a place to park. We can sometimes allow an extra vehicle if we are notified ahead of time with an extra fee of $25/night. We are not able to accomodate this during most high occupancy dates.
Booking
Payment will be collected at the time of booking.
Guests must be 21 years old and present to book a room, and they must present a valid government-issued ID at the time of booking. All requests to reserve a room must include the first and last names of all adults occupying the room and a valid credit card to guarantee arrival.
Dog-Friendly Hotel in Leavenworth
We love welcoming your furry friends! At the All Seasons River Inn, we are proud to be a pet-friendly destination. For the comfort and convenience of all our guests, we kindly ask that you inform us when you’ll be bringing your dog.
Pet Policy:
- A fee of $75 per stay + applicable taxes
- 1 dog max 40lbs.
- Please ensure your pet is well-behaved and supervised at all times and on leash if on property grounds.
- Please use the provided pet area to relieve your pet.
- Pets are to be crated when alone in the room.
- Pets may not sleep on the bed or furniture, but rather on their own blanket.
- Guest is responsible for:
+ cleaning up after their pet.
+ damages done to the room by their pet
+ complaint resolution costs caused by your pet
1. Pet Responsibility
The pet owner is fully responsible for the behavior, actions, and conduct of their pet(s) at all times while on the premises.
Pets must be kept under control and on a leash or in an appropriate carrier when outside of the guest room.
Guests are responsible for cleaning up after their pet and properly disposing of waste in designated bins.
2. Liability for Injuries or Damages
The pet owner agrees to be financially responsible for any damage caused by their pet, whether to Inn property, other guests, or any other individual, including but not limited to personal injury, property damage, or injury to other pets.
The pet owner agrees to indemnify and hold the Inn and Managers harmless from any claims, actions, damages, liabilities, or expenses (including attorney fees) arising from their pet's behavior, actions, or injuries sustained by their pet.
3. Pet Injuries
The Inn is not responsible for any injuries or accidents that may occur to the pet during the stay, including but not limited to accidents on property, contact with other animals, or any injuries occurring inside the guest room.
Pet owners are encouraged to ensure their pets are adequately supervised, and any injury claims must be directed to the pet owner’s personal insurance or veterinarian.
4. Health and Behavior
All pets must be up-to-date on vaccinations and flea/tick prevention. Proof of vaccination may be requested upon check-in.
Pets with aggressive behavior or excessive noise (e.g., constant barking) are not permitted. The All Seasons River Inn reserves the right to request the removal of a pet that is disruptive or poses a safety concern.
5. Pet Insurance
Guests are encouraged to have pet insurance to cover any medical expenses or damages that may arise due to their pet’s actions or health concerns during their stay.
Pricing
We implement dynamic pricing for our property and it varies based on seasonality and demand, and they are subject to change.
All rooms are subject to state and local taxes.
Winter Travel Advisory & Cancellation Policy
Leavenworth may experience road closures during the winter. If Stevens, Snoqualmie, and Blewett passes are all closed at the same time-either indefinitely or with a reopening time after 4:00 pm-we will review your reservation daily and waive cancellation penalties for each individually impacted night. We advise all guest purchase travel insurance if traveling in the winter.
Guests
We love to travel with friends too! When booking, keep maximum occupancy rules in mind- two people max for rooms with a single bed.
Damages & Fees
We understand, accidents may happen. We kindly ask that you notify us of any accidents or damages that occur during your stay. Our housekeeping will try to remediate any damages in house, but depending on the extent of the damages (stained linens, etc) charges may incur. This includes amenity spaces and common areas.
Non-Smoking/Vaping Property.
Smoking is not permitted anywhere indoors or outdoors on our property. If found in violation, you are subject to a fine of $500. This includes outdoor.
Quiet Hours
All our guests are asked to respect the property and privacy of the neighbors and to not make any excessive noise between the hours of 10:00 PM and 8:00 AM. This rule is applied as per the law so any late and loud partying is not permitted. This includes our outdoor courtyards and common areas. Please be courteous to the rooms surrounding these spaces and keep noise to a minimum.
Damages/Loss -
I accept personal liability for any damages or loss and authorize the hotel to charge my credit card. All Seasons River Inn is not liable for vehicle or item loss, theft, or damage.
Complaints from other guests:
All Seasons River Inn may charge my credit card for damages caused by excessive noise or disturbances by me or my guests, including reimbursing the Inn for refunds given to other guests due to their complaints.
ADA Compliance + Special Assistance
Our hotel does not have any onsite front desk agent and is entirely self check-in. The All Seasons River Inn strives to provide accessibility services and accommodations to help all of our guests who may have additional needs or requirements. Our commitment to accessibility is a focus of our hospitality and ensures that all individuals can experience our extraordinary accommodations. Due to the physical layout of our Inn, our property is not ADA accessible. All guests booking our hotel will need to be able to easily use stairs. Guests will be required to use stairwells of 2-20 steps . This website is designed to be accessible to users with disabilities, based on the Web Content Accessibility Guidelines 2.1 AA through the UserWay Accessibility Platform for ADA &; WCAG Compliance. If you have difficulties using this site or accessing the information, goods, and services provided on this website, please contact us at 509-509-0678. Should you have any need for special assistance or requirements, please contact us at 509-509-0678 or by email at hello@allseasonsriverinn.com for further assistance.
Privacy Policy Effective 9/29/2025
The All Seasons River Inn understands the importance of protecting the privacy of personally identifiable information collected about guests, callers to our reservation line, and visitors to our website.
We collect information only in a manner deemed reasonably necessary to serve our business purposes and comply with our legal obligations. On our Website we do not collect personally identifiable information from Customers unless they provide it to us voluntarily and knowingly. When you go to reserve a room with us we will capture information such as name, address, telephone number, e-mail address, and credit card number to process your reservation. We safeguard our Customers’ personally identifiable information by using industry standard practices.
All Seasons River Inn (“we,” “our,” “us”) respects your privacy. This policy explains how we collect, use, and protect personal information when you visit our website, book a stay, or engage with our marketing.
1. Information We Collect
We may collect the following types of personal information:
Contact details: name, email address, phone number, mailing address.
Reservation details: dates of stay, room type, number of guests, and special requests.
Payment information: processed securely through our booking platform or payment processor
Marketing & analytics data: website usage (cookies, pixels, IP address, device/browser info), email engagement (opens/clicks), and data from advertising partners (e.g., Meta, Google, metasearch sites).
2. How We Use Your Information
- We use your information to:
- Process and manage reservations.
- Communicate about bookings, special offers, and updates.
- Provide customer support.
- Improve our website, marketing campaigns, and guest experience.
- Run retargeting or interest-based ads on platforms such as Meta, Google, and metasearch engines.
3. Legal Basis & Consent
By providing your information and booking a stay, you consent to our collection and use of data as described. You may withdraw consent for marketing emails at any time by clicking “unsubscribe” in our emails or by contacting us directly.
4. Sharing Your Information
We do not sell personal data. We share only as necessary to operate our business:
Service providers that handle booking, payment, email marketing, advertising, analytics, or website hosting—under contracts requiring them to protect your data.
Legal or safety needs, if required by law or to protect our rights, property, or guests.
5. Cookies & Tracking
We use cookies and similar technologies for site functionality, analytics, and advertising (including retargeting). You can manage or disable cookies through your browser settings. Some third-party advertising partners may use cookies or pixels to serve relevant ads.
6. Your Rights (Washington State & U.S.)
Access & Correction: Request a copy or correction of your personal data.
Deletion: Ask us to delete your personal data where legally permitted.
Opt-Out of Marketing: Click “unsubscribe” in emails or contact us.
Do Not Track: Our site currently does not respond to browser “Do Not Track” signals, but you can control cookies as noted above.
Minors: We do not knowingly collect data from children under 13.
To exercise these rights, email us at [your contact email] or write to [business mailing address].
7. Data Security
We follow reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure.
8. Data Retention
We keep personal data only as long as needed for reservations, legal obligations, and legitimate business purposes.
9. Third-Party Links
Our site or emails may contain links to other websites. We are not responsible for their privacy practices.
10. Updates to This Policy
We may update this policy occasionally. We will post the revised version with a new “Effective Date.”
Questions?
We are always here! You may reach us by email at hello@allseasonsriverinn or by phone at 509-509-0678